TQB Brands Pty Ltd   ABN 20 932 104 369    Established in 1984 - more than 30 years serving Australia's trade.

Privacy Policy

Your Privacy

TQB Brands Pty Ltd is committed to ensuring the protection of your privacy and confidentiality of your personal information. This is an important part of the service we provide to our customers. TQB Brands Pty Ltd is governed by the National Principles under the Privacy Act 1988.

Our privacy policy does not extend to parties that may be linked or associated with our websites. Those website owners are responsible for the privacy of the information they collect and should be contacted directly for details of their privacy policies.

Security

All information received from browsers is held in a secure format designed to protect it from internal and external access by anyone other than specifically authorised TQB Brands Pty Ltd. TQB Brands Pty Ltd will not forward to others or sell information that is related or can be used to identify any individuals. If you send us an email we will use your personal information to respond to your request.

Merchants

If you are a Merchant on www.tqbbrands.com.au your information is held confidentially in a secure database. Some of your information will be published in accordance with your instructions and for the period during which your account is active. Your information is only accessible for alterations by you in your capacity as advertiser or by approved TQB Brands Pty Ltd staff. It is the merchant's responsibility to ensure that information held on their website is current and correct.

Information Gathered

We receive and store certain types of information whenever you interact with us. Examples of the information we collect and analyse in this manner include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; your behavior on our Web site and related services, including the products and merchants you view or searched for, as well as the URL you come from and go to next (whether this URL is on our site or not); cookie number; and participating merchants you visit.

Cookies

Cookies may be used to store visitors' preferences and to record session information.
A cookie is a small file on your hard drive that allows us to display your previously defined search criteria and notification preferences whenever you visit our site. You can block cookies by changing the settings on your browser (contact your ISP for help), but doing so may prevent us from delivering certain services to you (e.g., saved searches). The cookies that we use do not contain and are not tied to personally identifiable information about you.

User Information

The use of certain tqbbrands.com.au features and services requires that you supply personal information that may include but is not limited to your name and e-mail address. At your direction, we may use this information to send you our e-mail newsletter. When you register for unique services on our site, we collect additional information from you in order to provide you with those specific services and to personalise your experience on the site.

Notification of Changes

This policy may be revised over time as new features are added to the Web site. We will post our new privacy policy, along with the date of its last revision.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.